Terms & Conditions
By booking or participating in an event and any related products or services (a “Tour”), with Solvitur Ambulando, you agree to the following conditions.
By booking a Tour you acknowledge that you have read, understood, and agree to be bound by these Terms. If you make a booking on behalf of other participants, you guarantee that you have the authority to accept and do accept these Terms on behalf of the other participants.
1. Booking Contract
Your booking is confirmed, and a contract exists once Solvitur Ambulando has issued a written confirmation after receipt of the applicable deposit amount (or full payment as the case may be) for a specific Tour. Please check your confirmation carefully and report any incorrect or incomplete information to Solvitur Ambulando immediately.
You must be at least 18 years of age to make a booking. You agree to provide full, complete, and accurate information to Solvitur Ambulando at the time of the booking.
By booking on behalf of other participants, you are deemed to be the designated contact person for every participant included on that booking. This means that you are responsible for making all payments in connection with the Tour, notifying Solvitur Ambulando in case of any changes or cancellations, and keeping your party informed.
By booking on behalf of another person or persons, you represent and warrant that you have obtained all required consents. You are responsible for verifying that any information you provide on behalf of another participant is complete and accurate. Under no circumstances Solvitur Ambulando can be liable for any errors or omissions in the information provided to complete a booking.
Anyone under the age of 18 on the date of the Tour is considered to be a minor. Booking for minors must be done by a responsible adult. For some of the Tour, a minor may also need to be accompanied by an adult. All bookings for a minor are subject to review and approval by Solvitur Ambulando.
2. Required Medical Information
Any pre-existing medical conditions, which may impact your ability to hike or trek or may adversely affect the experience of others on your Tour, must be disclosed to Solvitur Ambulando beforehand.
You are responsible for assessing whether a Tour is suitable for you. You should consult your physician to confirm your fitness for travel and participation in any planned activities. You should seek your physician’s advice on vaccinations and medical precautions. Solvitur Ambulando does not provide medical advice. It is your responsibility to assess the risks and requirements of each aspect of the Tour based on your own unique circumstances, limitations, fitness level and medical requirements.
Solvitur Ambulando or its Tour Leader reserves the right to deny you permission to participate in any aspect of a Tour at any time and at your own risk and expense, should we determine that your physical or mental condition renders you unfit for the particular trip or you represent a danger to yourself or others.
Travel with Solvitur Ambulando may involve visiting remote or developing regions, where medical care may not be easily accessible and medical facilities may not meet the standards of those found in your home country. The condition of medical facilities in the countries you may visit on your Tour varies and we make no representations and gives no warranties in relation to the availability or standard of medical facilities in those regions.
3. Special Requirement and Optional Extras
Any special requirements, food allergies and dietary restrictions must be disclosed to Solvitur Ambulando at the time of booking. Solvitur Ambulando will make its best effort to accommodate your special requirement. However, such is the nature of adventure travel we may be limited to specific menus e.g remote mountain huts. Any special requests or requirements do not form part of these Terms or the contract between you and Solvitur Ambulando and Solvitur Ambulando is not liable for any failure to accommodate or fulfill such requests.
“Optional Extras” refers to any activity, transportation, meal, product, or service not expressly included in the Tour itinerary or price of the Tour and do not form part of the Tour. You agree that any assistance given by the Solvitur Ambulando in arranging, selecting, or booking, any Optional Extras is purely at your request and Solvitur Ambulando makes no warranties and expressly disclaims any liability whatsoever arising from participation in Optional Extras or any information provided by any representative of Solvitur Ambulando regarding any Optional Extras. You release Solvitur Ambulando from all claims and causes of action arising from any damages, loss of enjoyment, inconvenience, or injuries related to or arising from participation in or booking of Optional Extras. You acknowledge and agree that any liability for loss, damages, death, personal injury, illness, emotional distress, mental suffering or psychological injury or loss of or damage to property associated with Optional Extras is the sole responsibility of the third party providing that service or activity.
4. Mandatory Insurance Requirement
To take part in a Tour, you must be covered by an appropriate travel insurance. This insurance must include personal injury, medical expenses, evacuation, and repatriation coverage. The insurance must be valid for the all duration of the Tour with Solvitur Ambulando. Solvitur Ambulando reserves the rights to ask for a copy of such insurance prior to departure. For some of the destination, you are strongly recommended to extend your coverage to include cancellation, curtailment, and all other expenses that may arise as a result of loss, damage, injury, delay or inconvenience while traveling.
You acknowledge that insurance coverage is not included in the cost of any Tour offered by Solvitur Ambulando and that you are required to obtain separate coverage at an additional cost. It is your responsibility to ensure that you have sufficient coverage and comply with the terms of the applicable insurance plans. You are responsible for advising your insurer of the type of travel, destination(s) and activities included in your booking so that the insurer may provide appropriate coverage.
Terms of payment:
- For Tours lasting 1 (one) to 6 (six) days: payment of the full amount is due at the time of the booking. No booking will be accepted until payment has been received.
- For Tours lasting 7 (seven) days or more: 50% deposit will be requested at the time of booking, and the full payment will be due 60 days prior to departure, unless mentioned otherwise in the general information concerning the specific Tour.
If full payment is not received at the applicable due date, Solvitur Ambulando may, at its sole discretion, cancel the booking and retain the deposit (or part of it as the case may be), as a cancellation fee.
Solvitur Ambulando is not responsible for any charges levied by third parties or financial institutions and payable by you as a result of bank transfer or credit card or other payment transactions and will not refund or return any fees charged by third parties or financial institutions in connection with payments made by you to Solvitur Ambulando.
You may cancel your booking by notifying Solvitur Ambulando in writing. In case you are unable to access email and cancel over the phone, Solvitur Ambulando will confirm in writing the cancellation.
Unless mentioned otherwise in the general information concerning the specific Tour, cancellation fees will be determined with reference to the date on which notice of cancellation is received:
- 60 days prior to departure: minimum cancellation fee of 50CHF.
- 30 to 60 days prior to departure: 50% of the amount is due.
- Less than 30 days: 100% of the amount is due.
Cancellation fee might be lifted in case you are able to find a replacement, who can join the Tour instead of you. Similarly, in some circumstances, Solvitur Ambulando may, at its sole discretion, consider transferring the booking to another Tour and/or a different date. In such a case an administrative service fee of 50CHF may apply.
Solvitur Ambulando reserves the right to cancel any Tour prior to departure for any reason whatsoever, including insufficient signup or logistics problems that may impede the Tour operations. In the event of cancellation by Solvitur Ambulando, you will be offered an alternative Tour or a full refund. However, this will not apply in case a Tour is cancelled due to force majeure; (acts of God, war, strikes, earthquake, flooding, epidemic etc). We strongly recommend you to take out a travel insurance for this purpose.
7. Changes and Flexibility
Once a Tour has departed, itinerary changes may be necessary as a result of unforeseen circumstances, operational concerns, or concerns for your health, safety, enjoyment or comfort. Any changes are at the discretion of Solvitur Ambulando or Solvitur Ambulando’s Tour Leader.
You acknowledge that the nature of adventure travel requires flexibility and acknowledges that they will permit reasonable alterations to products, services or itineraries by Solvitur Ambulando. The route, schedules, accommodations, activities, amenities and mode of transportation are subject to change without notice due to unforeseeable circumstances or events outside the control of Solvitur Ambulando (including but not limited to Force Majeure, illness, mechanical breakdown, flight cancellations, strikes, political events, and entry or border difficulties).
8. Acceptance of Risk
You acknowledge that adventures travel and the products and services offered by Solvitur Ambulando may involve a significant amount of risk to your health and safety. By joining Tour operated by Solvitur Ambulando you acknowledge that you have considered any potential risks to health and safety. You hereby assume responsibility for all such risk and release Solvitur Ambulando from all claims and causes of action arising from any losses, damages or injuries or death resulting from risks inherent in travel, including adventure travel specifically, visiting foreign destinations, and participating in adventurous activities such as those included in Tour itineraries or otherwise offered by Solvitur Ambulando.
You acknowledge that the degree and nature of personal risk involved depends on the products or services booked and the location(s) in which a product or service operates, and that there may be a significant degree of personal risk involved in traveling to remote locations and countries with developing infrastructure. Standards of hygiene, accommodation and transport in certain region or countries where Tours take place are often lower than the standards you may reasonably expect in your home country or region. You agree that Solvitur Ambulando is not responsible for providing information or guidance with respect to local customs, weather conditions, specific safety concerns, physical challenges, or laws in effect in any locations where a Tour, product or service is operated. You acknowledge you have considered the potential risks, dangers and challenges and your own personal capabilities and needs, and you expressly assume the risks associated with travel under such conditions.
You must at all times strictly comply with all applicable laws and regulations of all countries and regions where the Tour take place. Should you fail to comply with the above or commit any illegal act when on Tour or, if in the opinion of Solvitur Ambulando (acting reasonably) or its Tour Leader, your behavior is causing or is likely to cause danger, distress or material annoyance to others, Solvitur Ambulando may terminate your travel arrangements on any product or service immediately at your own expense and without any liability on the part of Solvitur Ambulando. You will not be entitled to any refund for unused or missed services or costs incurred as a result of termination of your travel arrangements, including, without limitation, return travel, accommodations, meals, and incidentals.
You are responsible for any costs (including repair, replacement and cleaning fees) incurred by Solvitur Ambulando or our suppliers for property damage, destruction or theft caused by you while on a Tour. You agree to immediately report any pre-existing damage to a representative of Solvitur Ambulando or a staff of the accommodation, transportation service, or facility as soon as possible upon discovery.
You agree to take all prudent measures in relation to your own safety while on Tour including, but not limited to, the proper use of safety devices (including seat-belts, harnesses, etc.) and obeying all posted signs and oral or written warnings regarding health and safety. Neither Solvitur Ambulando nor its Third Party Suppliers (as defined herein) are liable for loss or damages caused by your failure to comply with safety instructions or warnings.
Solvitur ambulando is not liable for the acts or omissions, whether negligent or otherwise, of third parties. Solvitur ambulando is not liable and will not assume responsibility for any claims, losses, damages, costs or expenses arising out of inconvenience, loss of enjoyment, upset, disappointment, distress or frustration, whether physical or mental, resulting from the act or omission of any party other than Solvitur Ambulando and its employees.
Solvitur Ambulando and their respective employees shall not be held liable for (A) any damage to, or loss of, property or injury to, or death of, persons occasioned directly or indirectly by an act or omission of any other provider; and (B) any loss or damage due to delay, cancellation, or disruption in any manner caused by the laws, regulations, acts or failures to act, demands, orders, or interposition of any government or any subdivision or agent thereof, or by acts of God, strikes, fire, flood, war, rebellion, terrorism, insurrection, sickness, quarantine, epidemics, theft, or any other cause(s) beyond their control. You waive any claim against Solvitur Ambulando or any such loss, damage, injury, or death.
In the event that any loss, death, injury or illness is caused by the negligent acts or omissions of Solvitur Ambulando, its staff, or of the Third Party Suppliers of any services which form part of the booking contract, then Solvitur Ambulando limits its liability, where applicable, by all applicable international conventions.
11. Force Majeur
Solvitur Ambulando will not be liable in any way for death, body injury, illness, damage, delay or other loss or detriment to person or property, or financial costs both direct and indirect incurred, or for Solvitur Ambulando' failure to commence, perform or complete any duty owed to you if such death, delay, body injury (including emotional distress or injury), illness, damage or other loss or detriment to person or property is caused by Act of God, war or war like operations, mechanical breakdowns, terrorist activities or threat thereof, civil commotions, labour difficulties, interference by authorities, political disturbance, riot, insurrection and government restraint, fire, extreme weather or any other cause whatsoever beyond the reasonable control of Solvitur Ambulando or an event which Solvitur Ambulando, even with all due care, could not foresee, any and all of which, individually and collectively, constitute “Force Majeure”.
12. Image and Marketing
You agree that, while participating in any Tour, images, photos or videos may be taken by other participants, Solvitur Ambulando or its Tour Leader, that may contain or feature you. You consent to any such pictures being taken and grant a perpetual, royalty-free, worldwide, irrevocable license to Solvitur Ambulando, reproduce for any purpose whatsoever (including marketing, promotions and the creation of promotional materials by or with sub-licensees), in any medium whatsoever, whether currently known or hereinafter devised, without any further obligation or compensation payable to you. If you do not wish for any large-scale images of yourself, where your face is shown and easily recognizable, to appear on any of our publicity material you may make this known to the Tour Leader at the start of the Tour. If you do not do so, we have the full right as outlined above to use any images.
13. Applicable Law
The Contract and these Terms are subject to the laws of Switzerland and you submit to the exclusive jurisdiction of the courts located in Switzerland for the resolution of any dispute under these Terms or concerning any Tour, product or service.
Last update: Dec. 2020